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Clinical Solutions Analyst

Company: VirtualVocations
Location: Dayton
Posted on: October 31, 2024

Job Description:

A company is looking for a Solutions Analyst - Clinical to provide end-user support for technology-related issues in the healthcare sector.



Key Responsibilities:

Provide timely and world-class customer support to users via multiple channels
Manage and prioritize incoming support cases and follow up on unresolved issues
Maintain knowledge articles and records of communications in the CRM system


Qualifications and Experience:

Degree or post-secondary education in Information Technology or a related technical field preferred
Experience in a technical support position is an asset
Sound understanding of API and service technologies and functions
Ability to work autonomously or as part of a remote team
Demonstrated commitment to ongoing development and continuous learning

Keywords: VirtualVocations, Fairfield , Clinical Solutions Analyst, Healthcare , Dayton, Ohio

Click here to apply!

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